~ Our journey to the Walworth Animal Hospital began when I started talking to one my colleagues. He and I would discuss kid and dog stories almost daily when I soon learned his wife was a veterinarian. At the time our dog Gracie, a 10 year old Cockapoo, was favoring one of her legs. We had a vet at the time and weren’t looking to change but as I talked to TJ he suggested I email his wife and get her take. I did and couldn’t believe how thorough and compassionate she was, but what really blew-me-away was the amount of time she put into our exchanges, it really exemplified her love for animals and her profession. Needless to say we soon switched, the extra 15 minute drive seemed well worth the many many rewards. We soon found out it wasn’t just Dr. Miller, it was the entire staff from the doctors to the receptionist, they are all top notch. The staff at Walworth Hospital operated on Gracie and she was soon running around like a pup again. A couple years later Gracie became very sick and the entire staff went above and beyond not only with Gracie but with my wife and I. When the time came and we needed to put her down the entire staff truly felt our pain and were there for us. It positively helped at that difficult time. A short time later we decided we couldn’t live without a dog around and so we began our quest. Dr. Miller was again instrumental in our research, she contributed in our finding our new puppy Chloe. Just like when we brought Gracie in, the staff treats Chloe like she is a queen. We have been fortunate to be seen by all the veterinarians at Walworth Animal Hospital and their dedication and compassion is impressive. The road to Walworth animal hospital was unusual, the drive is a bit longer, but the peace of mind is certainly worth it… we wouldn’t go anywhere else!!
Frank and Marie DiCiaccio
I take both my boys, Bentley (right) and Charlie (left) to Walworth Animal Hospital and they truly are the best! From the receptionists to the doctors, they just make you feel comfortable and at ease.
Bentley gets extremely upset when we go in for check ups, but Dr. Drouin’s ability to handle him in such a calm manner is just remarkable!
Their ability to get us in last minute when one is not feeling well is also so accommodating and appreciated!
Even though we live in Irondequoit and it is a 45 minute drive each way, my wife and I bring our cats to Walworth Animal Hospital. The excellent care and personal attention we receive are well worth the drive… even with a cat that gets car sick!
Walworth Animal Hospital has been our vet for 20+ years. The compassion and understanding that comes from ALL of the Doctors is priceless!! Doctors that will stay with you until all of your questions are answered…Doctors that feel your pain and cry with you…Doctors, technicians and office staff who genuinely care about you and your pet. Walworth Animal Hospital doesn’t treat you like a patient, they treat you like Family!!
Moving to the Rochester area from out of state brought with it the enormously stressful task of finding a competent, compassionate, cordial vet hospital. My furries are my family and moving to New York meant leaving an extraordinary veterinary practice that took care of my furry family for more than 25 years.
Walworth Animal Hospital EXCEEDS my criteria… competent, compassionate, and cordial. The staff welcomes me warmly both on the phone and when checking in and out at the front desk. The techs that assist the veterinarians are kind, sensitive, and caring as they interact with my furry family. Over the last 15 months, my furries have had wellness visits, sick visits, and emergency visits to Walworth Animal Hospital. At different times my furries have seen each of the veterinarians. The vets are competent diagnosticians, patient in answering my many questions, and gentle and caring in the interaction with my furries. The vets follow up with phone calls to make certain that my sick pet is on the road to recovery.
In every way, the vets convey that they care about the welfare of my furries. Recently, my elderly pet was ready for his final journey to the rainbow bridge, in those moments and after, my pet could not have experienced more loving care. In 62 years that I have had a furry family, NO veterinary practice has provided better care than that provided at Walworth. I consider my furry family fortunate to be loved and cared for by the vets, techs, and staff of Walworth Animal Hospital.
Dr. Judy Ziffer
Dandy Cove Newfoundlands
I have been a client of WAH for over 15 years and wouldn’t trust the care of my dogs with any other place. Have had 2 cruciate repairs done there- that dog made it to 16 years old on those knees. They saved the life of my yellow lab when he went into kidney failure after drinking tainted lake water, and they are up to date on the latest medical advances each time I bring my two dogs there now. The dogs love it there too- they get lots of love from everyone, and the free cookies sure help!
Kerri Gaffney, LVT, CERA
*Equine Bodyworks and Sports Therapy*
Excellent care from compassionate vets and staff.
Dr. Campbell changed our and our dog’s life. Indaba is an eight-year old Bichon who consistently whined and panted. Because she is motivated by food, we thought she was hungry and fed her. In a routine check-up, Dr. Campbell discovered seven decayed teeth that needed to be pulled. The transformation was amazing. Not only did the annoying behavior cease, but Indaba had more energy and was more social. Dr. Campbell also counseled us on how to maintain healthy teeth in our dogs and reassured us that we were not neglectful owners.
Dr. Campbell has a unique “bed-side manner” with both the animal and the owner. She seamlessly adjusts her language from talking to the patient to communicating with the owner. Her perceptive understanding of which words to use (technical or non-technical) when communicating tests, results, conditions, and symptoms are not only impressive but appreciated.
The drive to Walworth from Rochester is well worth it for the expert care and attention we receive from Dr. Campbell and the office staff.
Dr. Campbell transformed my life because unfortunately my two silly mommies didn’t know how to treat and care for a glorious Bichon like myself. For example, Dr. Campbell knew immediately that despite my friendly “tough cookie” demeanor, my teeth were rotting out of my mouth! She is not only insightful but understands the dignity and respect that Bichon of my quality and blood-line deserves. The treatment was so exceptional that I actually thought I was at a day spa and didn’t realize that I had half of my teeth extracted. In fact I suggested to Dr. Campbell that she should open a doggie spa for upwardly mobile dogs like me.
Oh, and she reserves the “special” treats under the counter for only me. Because I am just THAT wonderful.
Love, Indie the Incredible Bichon
I have been a customer since 1997, and I have never even thought about going anyplace else! Previous experiences with veterinary clinics were impersonal and expensive at best. I have received the best care possible for my pets (fur-babies) at all times, and they have worked with and helped me deal with even very difficult cases. Each vet has the ability to work with all of your pets, but they work as a team if something arises that they are not completely certain about or don’t have as much experience with. They are also very compassionate when the time comes to say goodbye, and will gently advise you on when the time is right to do so if you are uncertain. I have full faith in this practice and will always utilize them!
Hello, I have long stories of two of my beloved cats of 12 and 15 years. The stories are long and emotional for me, so I choose to be short and sweet about this vet clinic, which is the best in terms of all round care. If your animal means the world to you, then this is your place to go. They go above and beyond with their patients and owners/caregivers. (and always discuss matters with you) Do you realize what accommodation to the situation means, well here they show you. I can only wish that our own doctors and nurses could be like all this staff. We sure would be taken care of well. The staff are amazing and doctors are top notch. I have had some REALLY tough and emotional times, they have brought my cats though and myself also. The care and concern that they all have, along with actual vet work they do is ASTONISHING. That you can take to the bank.
I wanted to say thank you for the all the care and compassion I received from the staff, Dr. Campbell and Dr. Miller as I was making the tough decisions for my little miss Lexi. Unexpected but so very nice and thoughtful was a personal note from the doctor giving me a bit more comfort. They really do have a personal touch and genuinely care about their patients and owners. Thank you.
We have to Boston’s, both were saved by the kind, caring vets at Walworth animal hospital. In both cases, we were told from other vets to expect the worse. Both dogs are healthy and happy and are seniors living a full life thanks to the continuous care from the 4 vets and the staff and Walworth.
Steve and Karen W.